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Contact Support

Get in touch with our support team for help with your account, technical issues, or general questions

General Support

[email protected]

For general inquiries, account issues, subscription questions, and technical support

Response time: 24-48 hours

Data Protection Officer

[email protected]

For privacy concerns, GDPR requests, data deletion, and data protection matters

Response time: 48-72 hours

Business & Partnerships

[email protected]

For advertising opportunities, business partnerships, and commercial collaborations

Response time: 3-5 business days

Support Channels

Email Support

Send us an email and we'll get back to you within 24-48 hours

Available 24/7

In-App Support

Use the help section in our mobile app for quick access to FAQs and contact forms

Available in mobile app

Before You Contact Us

  • Check our Help Center for quick answers to common questions
  • Make sure you're using the latest version of our app
  • Have your account email and any error messages ready
  • Check if the issue is already resolved by trying to reproduce it

Our Response Promise

  • We aim to respond to all general inquiries within 24-48 hours
  • Complex technical issues may take up to 72 hours for a complete resolution
  • GDPR and privacy requests are handled within 72 hours as required by law
  • We provide regular updates for ongoing issues that require extended investigation

Operating Hours

Our support team operates Monday to Friday, 9:00 AM to 6:00 PM EST. While our email support is available 24/7, responses during weekends and holidays may be delayed.

Emergency Issues

For critical security issues or suspected account breaches, please email us immediately at [email protected] with "URGENT" in the subject line.

Developer Information

Developer

Xtrahola Concept

App Store Name

Football Betting Tips & Odds

Important Note

Betkabal is not a gambling company. We provide AI-powered football predictions and statistical analysis for educational and informational purposes only. We do not facilitate betting or gambling activities.