How we collect, use, and protect your personal information
Last updated: September 18, 2025
Important: Betkabal is not a gambling company. We provide AI-powered football predictions and statistical analysis for educational and informational purposes only.
This Privacy Policy explains how Xtrahola Concept ("we," "our," or "us") collects, uses, and protects your personal information when you use the Betkabal platform, website (https://betkabal.com), and mobile application "Football Betting Tips & Odds."
We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), UK Data Protection Act 2018, and California Consumer Privacy Act (CCPA).
By using our services, you consent to the collection and use of information as described in this policy.
Contact our Data Protection Officer at [email protected] for any privacy-related inquiries.
The data controller for your personal information is:
Company: Xtrahola Concept
Website: https://betkabal.com
Support Email: [email protected]
Data Protection Officer: [email protected]
App Store Name: Football Betting Tips & Odds
Developer Page: https://play.google.com/store/apps/developer?id=Xtrahola+Concept
Personal Information You Provide:
• Email address (for account creation and communication)
• Username and display preferences
• Subscription and payment information (processed by Apple/Google)
• Communication with our support team
• Feedback and survey responses
Automatically Collected Information:
• Device information (type, operating system, unique identifiers)
• Usage data (pages viewed, features used, time spent)
• Log data (IP address, browser type, access times)
• Location data (general geographic area, not precise location)
• Analytics and performance data
We use your personal information for:
• Providing football prediction and analysis services
• Creating and managing your user account
• Processing subscriptions and managing payments
• Personalizing content and recommendations
• Improving our AI algorithms and prediction accuracy
• Communicating service updates and important notices
• Providing customer support and technical assistance
• Analyzing usage patterns to enhance user experience
• Ensuring platform security and preventing fraud
• Complying with legal obligations and protecting our rights
We process your personal data based on:
• Consent: When you agree to receive marketing communications
• Contract: To provide services you've subscribed to
• Legitimate Interest: To improve our services and ensure security
• Legal Obligation: To comply with applicable laws and regulations
You have the right to withdraw consent at any time where we rely on consent as the legal basis.
We retain your data for:
• Account Data: Until you delete your account plus 30 days
• Usage Analytics: 2 years for service improvement
• Support Communications: 3 years for quality assurance
• Legal Compliance: As required by applicable laws
You can request earlier deletion of your data by contacting [email protected].
Under GDPR and other privacy laws, you have the right to:
• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interest
• Withdraw Consent: Stop processing based on your consent
To exercise these rights, contact [email protected]. We will respond within 30 days.
We implement comprehensive security measures:
• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and employee training
• Secure cloud infrastructure with SOC 2 certified providers
• Regular backups and disaster recovery procedures
• Monitoring for suspicious activities and data breaches
While we strive to protect your data, no method is 100% secure. Report security concerns to [email protected].
For privacy-related questions or requests:
Data Protection Officer: [email protected]
General Support: [email protected]
Business Inquiries: [email protected]
Response Times:
• Privacy requests: Within 30 days
• General inquiries: Within 24-48 hours
• Urgent security matters: Within 24 hours
If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
Contact our Data Protection Officer for any privacy-related inquiries.
Contact DPO